The most recent question & reply I can find in the Community is a year old, so I am asking again. I have a Macbook Pro running OSX version 10.8.2 (purchased in December of 2012) I had been watching movies, TV shows, etc. On Netflix for several months with no problem. Last week while in the middle of a show, a screen popped up stating: Silverlight Installation Problem Error code: 2103 I uninstalled & reinstalled as suggested. Quite a few times, actually. I sent my question to Microsoft Silverlight Support, but did not get a response, of course.
Disable and Re-enable Silverlight. Then we move on the oldest of traditions, restart, reboot and rehash. Going back to the very basics, disable your silverlight plug-in for a moment. In your Google chrome address bar, type about:plugins and a list of plugins will flash on your screen. Find the Microsoft Silverlight plug-in and do the needful.
I have read online about others with defiinite issues with Silverlight for Mac. Last night I tried reinstalling once again, and that time it worked. I was ecstatic, to say the least. I have been watching a TV series, and very much wished to continue.
I watched a couple of episodes last night. This morining I was able to watch a full episode (40 minutes) and most of the next episode. THEN, the screen went blank, but the audio portion continued to work. I know I can uninstall/reinstall Silverlight again and hope it fixes the problem. But is it only a temporary 'fix' as it apparently was last night? I guess I really want to know: Has anyone actually had any luck in REALLY 'fixing' this Microsoft Silverlight/Mac issue?
Or should I just forget about watching Netflix on my Mac? П˜ 😟 ðŸ˜. (Yes, I'm angry, sad and confused).
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Original title: 'Netflix/ Silverlight /Mac problem' When I try to watch a show on Netflix it tells me I need to install silverlight. So I try and install silverlight but my computer will not let me as it says I already have a newer version of silverlight on my computer. I have tried uninstalling silverlight many times. I delete every trace of it (from Internet plugins and receipts etc) however my computer keeps telling me I have a newer version of silverlight on my computer. Also when I try to work Netflix it gives me error code 2015. I took this problem to the genius bar at the Mac store and they were unable to help me. They checked my hardware and made sure everything was up to date and all my software updated.
I also contacted netflix who said to contact Microsoft. They said it was an error with silverlight.
When you try to install the Silverlight update are you given any indication of the older version number and the newer version number? Are you trying to install the software while logged in to your Mac as a Standard user?
You might try installing it while logged in as an admin to see if that makes a difference. The Silverlight plug-in software really has just one location. It's in '/Library/Internet Plug-Ins'. You should also delete any receipts for Silverlight in case those are causing problems. While you're still logged in to your Mac as an admin open the Terminal application found in /Applications/Utilities and run this command: pkgutil -pkgs=com.microsoft.office.silverlight.
On my machine I see these results: com.microsoft.office.silverlight.pkg com.microsoft.office.silverlight.pkg.12.1.0.combo com.microsoft.office.silverlight.pkg.12.1.5.combo You can then run this command for each result you see to delete the receipts. This takes care of the first package: sudo pkgutil -forget com.microsoft.office.silverlight.pkg If you receive errors then run this command to manually delete the files: sudo rm /private/var/db/receipts/.silverlight. Restart your Mac and try installing again. The above commands only affect Installer receipts, which have nothing to do with the operation of your software. They are simply reference files that future updaters may use to verify whether you need newer software. Hope this helps!
Smith http://twitter.com/meck.